Politique de confidentialité

1. Le périmètre

1.1 This policy describes the type of Personal Data the Company collects from individuals, as well as how it processes that data, shares it with third parties, secures processing activities, and more.

1.2 This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified directly, or indirectly by combining that information with additional information we hold or can access.

1.3 The Policy defines "processing" as any operation that uses or collects Personal Data. This includes managing, structuring, and storing Personal Data.

1.4 Our services are intended for a general audience and are not designed for use by anyone under 18 years of age. We do not knowingly seek or collect information from anyone under 18, nor do we knowingly permit such individuals to use our services. We will promptly delete any information relating to children that we discover.

2. Quelles données personnelles détenons-nous sur vous

2.1 We collect Personal Data when you access the service and channels or visit our website. In certain cases, we may request your Personal Data directly from you.

2.2 In other cases, we collect your Personal Data by analyzing your use of our Services or service channels, or by receiving your information from our third-party partners.

3. Aucune obligation de divulguer des informations personnelles

3.1 You are not required to provide Us with Personal Data. In certain circumstances, however, you may choose not to share Personal Data with Us. This may prevent Us from delivering our Services or granting users access to the website.

4. Quelles données personnelles nous collectons

4.2 The information we collect is not private and cannot be used to identify you.

4.3 Données personnelles que vous nous communiquez : toutes les données personnelles que vous nous fournissez volontairement lorsque vous vous connectez à une plateforme de trading en ligne tierce par notre intermédiaire.

4.4 Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Base juridique et finalités du traitement des données personnelles

5.1 The Company processes your Personal Data for the purposes described in this section, in accordance with the applicable legal basis.

5.3 For more details on the processing necessary to safeguard legitimate interests, contact us by email.

5.4 The grounds and legal bases on which we may rely to use the information you provide are set out below:

6. Transfert des données personnelles à des tiers

6.1 The Company may also share Personal Data with third-party companies that provide services to us, including hosting and storage providers, IP address information, and user experience analysis.

6.2 You may also ask us to share certain Personal Data about you with third-party trading platforms. In such cases, we will provide those third-party trading platforms with the Personal Data you have given us. The use of your Personal Data is then governed by their privacy policies. Your Personal Data may be shared with multiple trading platforms.

6.3 The Company may share Personal Data with affiliated entities or business partners. This can provide the Company with the resources needed to develop and improve the products and services it offers to its clients.

6.4 Where necessary to protect the rights of third parties or assets, the Company may disclose Personal Data to regulatory, local, or other official authorities.

6.5 We may also share Personal Data about you with potential investors or buyers, or with the lenders of the Company or any other group company, in the event that such a transaction takes place (including the transfer or sale of assets belonging to the Company or any other group company) or in connection with any merger, restructuring, consolidation, or insolvency of the Company or any other group company.

7. Cookies et services de tiers

7.1 We may use third-party services, such as advertising networks that display ads on our website or analytics providers. These companies may also use cookies or other technologies.

7.2 Cookies are small text files placed on your device each time you visit or access the website. They collect information about your preferences and browsing habits to improve your experience, remember your settings, and tailor the products and services that may interest you. Cookies are also used for statistical and analytical purposes.

7.3 Some of the cookies we use are session cookies. These are temporarily stored on your device and last only a short time, until you close your browser. Others are persistent cookies. Persistent cookies remain on your device for a set period after you close your browser. They help the website recognize you as a returning user and allow you to revisit the site.

7.5 However, please note that if this occurs, some or all features of the Site may not function as intended.

Online tracking notice: This service does not currently support "Do Not Track" signals.

8. Conservation des données personnelles

8.1 The Company will retain your Personal Data for as long as necessary to fulfil the purpose of processing described in this Policy, or for a longer period where permitted by applicable laws, regulations, policies, and orders.

8.2 We will share your information with third-party trading platforms for a period of 12 months. If you consent, we will continue sharing your data for a further 12 months.

8.3 Nous examinons régulièrement les Données Personnelles que nous conservons afin de vérifier qu'elles demeurent nécessaires.

9. Transferts internationaux

9.1 Your personal data may be transferred to other countries, including to a third country or international organizations. The Company takes all necessary measures to protect the personal data you provide and ensures that data users can exercise their rights and access effective legal remedies.

9.3 The Company can provide details of the safeguards it applies to protect your Personal Data transferred to third countries or international organisations. Email us at: support@swapoire.app

10. Sécurité des données personnelles

10.1 We have implemented appropriate organizational and technical measures to protect Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration of Personal Data.

10.2 We cannot guarantee or ensure that the security of your Personal Data will be maintained without error. Nor can we be held liable for any non-material, incidental, or indirect damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, any Personal Data disclosed due to transmission errors, unauthorized access by a third party, or any other cause beyond our control.

10.3 Where legal obligations or other circumstances beyond our control require it, we may need to disclose your Personal Data to third parties, such as public authorities. In these situations, we cannot control the level of security applied to your Personal Data by those third parties.

10.4 Personal data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of personal data you send to Us via the internet.

11. Liens hypertextes vers des sites web tiers

11.1 The website contains links to third-party sites and applications. These sites and applications are not under the Company's control. We are not responsible for the collection or processing of Personal Data by these sites or applications. This Policy does not apply to any actions carried out through them.

11.2 Before accessing or using any third-party website or application, We recommend that you read its privacy policy. We also recommend caution before providing it with any Personal Data.

12. Modifications de cette politique

12.1 This Policy may be amended at any time. If we make changes, we will notify you by publishing the updated Policy on our website.

12.2 We will also notify you of any material changes to this Policy through means we consider appropriate and will post an announcement on our website.

12.3 Unless explicitly stated otherwise, any amendment takes effect once the revised Policy is published.

13. Vos droits

13.1 You have the right to ask us to verify the accuracy of the Personal Data we hold about you, correct any errors, and delete any Personal Data we no longer need. You may also restrict the types of processing applied to your personal information.

13.2 If you reside in the EEA, please refer to this page. These rights apply to the information you provide in connection with your Personal Data. To exercise your rights, send an email to the address below.

13.3 Right of Access The Company is able to verify the accuracy of the Personal Data it processes about you. Where applicable, you may access your Personal Data. The Company will provide an electronic copy of the Personal Data being processed and may charge a reasonable fee for any additional copies. Where you so request, the data will be made available electronically. The right of access to Personal Data must not conflict with the rights and freedoms of others. If the request adversely affects the rights and freedoms of another person, the Company may refuse to act on it or limit its scope.

13.4 Right to rectification The Company is entitled to rectify inaccurate Personal Data. You have the right to request the rectification of any Personal Data concerning you that is incomplete, having regard to the purpose of the processing.

13.5 Right to erasure The following grounds apply: (a) the personal data are no longer necessary for the purpose for which they were collected or processed; (b) you withdraw your consent and there is no legal basis for the processing; (c) you object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you that is based on legitimate interests pursued by Us or by a third party; (e) the personal data have been unlawfully processed; or (f) the personal data must be erased to comply with a legal obligation of the company. This right does not apply where processing is necessary (a) to comply with a legal obligation requiring processing under European Union law or the law of a Member State; or (b) to establish, exercise, or defend legal claims.

13.6 Restrictions on processing If you have doubts about the accuracy of your Personal Data, you may ask the Company to restrict the processing of your Personal Data. Where Personal Data is restricted, it may only be retained with your consent; to establish, exercise, or defend legal claims; to protect the rights of another natural person; or where there is an important public interest reason within the European Union or a Member State.

13.7 Right to data portability Where processing is carried out by automated means and is based on your consent or on a contract to which you are a party, you have the legal right to access the personal data you have provided to the Company. You may request that your personal data be transferred directly from the Company to another controller, where this is technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data transfer must not adversely affect the rights or freedoms of others.

13.8 Right to object You have the right to object at any time to any use of personal data concerning you that is based on the legitimate interests pursued by the Company or a third party. This includes profiling based on those legitimate interests. Where we can demonstrate compelling legitimate grounds for processing personal data, we may continue only if you cannot show that those grounds are overridden by your rights, freedoms, or interests, or by the exercise, establishment, or defence of legal rights. Regarding direct marketing You have the right, at any time, to object to the processing of personal data concerning you.

13.9 Right to withdraw your consent You may withdraw your consent to Our processing of your Personal Data at any time. This withdrawal does not affect the lawfulness of any processing based on your consent before its withdrawal. You have the right to lodge a complaint with the authority that supervises you. You may file a complaint with a supervisory authority established by a Member State to protect the fundamental rights of natural persons regarding the processing of Personal Data within the European Union. European Union and Member State laws may limit your rights concerning Personal Data relating to you, as set out in this section 13.

13.10 We will provide the information you request under the rights granted to you in Section 13 of this agreement within one month of receiving your request. This period may be extended by up to two months where necessary, depending on the nature and number of requests received. We will notify you of any such extension, along with the reasons for it, within one month of receiving your request.

13.11 Unless prohibited by Article 13 of the Act, the information you request under your Article 13 rights will be provided free of charge. If a request is unfounded or excessive, in particular where it is repetitive, we may charge a reasonable fee to cover the administrative costs of providing the information or acting on the request. We may also decline to act on it.

13.12 If we have doubts about the identity of the person who actually submitted your request, we may ask that person to provide reasonable means of proving their identity.